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Andrew L
SAXIS, VA | 2015 Chevrolet EquinoxMay 7, 2021Service is excellent.Response from Hertrich Chevrolet Buick of Pocomoke
May 7, 2021Hello, we're happy to hear you had such a positive experience with our team! We hope to see you soon!William G
WALLOPS ISLAND, VA | 2008 GMC YukonApril 26, 2021I took my Yukon Denali for a recall, I get a phone called that my transmission dip stick tube was broken? Wait what?! Thought u were doing the recall! So of course you won't let the mechanic claim responsibility so you call me and say it was broken . No , it was not broken. And I was told it would be over $200.00 to get it fixed from you all. Very upsetting that you would screw customers over when your mechanic broke it. I will never come to your dealership again.Response from Hertrich Chevrolet Buick of Pocomoke
April 27, 2021Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 957-2222 to discuss your concerns, as your satisfaction is of utmost importance to us.Wayne M
SAXIS, VA | 2015 GMC CanyonApril 26, 2021there service is the bestResponse from Hertrich Chevrolet Buick of Pocomoke
April 26, 2021Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hertrich Chevrolet Buick Of Pocomoke. Thank you so much again for your feedback! We hope you have a great day!Billy R
GREENBACKVILLE, VA | 2020 Chevrolet 1500 SilveradoApril 24, 2021Service was done quickly and correctly.Response from Hertrich Chevrolet Buick of Pocomoke
April 24, 2021It is great to hear everything was done quickly and to your satisfaction! We hope you have a great day!Barry L
SAXIS, VA | 2017 Chevrolet 1500 SilveradoApril 23, 2021Service is outstanding.Response from Hertrich Chevrolet Buick of Pocomoke
April 24, 2021Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Hertrich Chevrolet Buick Of Pocomoke and we hope to see you again.Leslie C
MELFA, VA | 2019 GMC 1500 SierraApril 23, 2021everything was great and on time thanksResponse from Hertrich Chevrolet Buick of Pocomoke
April 23, 2021Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!Elizabeth T
CRADDOCKVILLE, VA | 2014 Buick EncoreApril 23, 2021As usual, the service was exemplary. I've never used a dealership previously where I consistently receive such great results. I now recommend Hertrich of Pocomoke to all of my family & friends.Response from Hertrich Chevrolet Buick of Pocomoke
April 23, 2021Hi, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again for the recommendation, and have an amazing day!George F
POCOMOKE CITY, MD | 2008 Chevrolet SilveradoApril 22, 2021Recall for airbag and service manager Debbie advised me of necessary tire rotation which I declined at this time.Response from Hertrich Chevrolet Buick of Pocomoke
April 23, 2021Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Thank you again for choosing Hertrich Chevrolet Buick Of Pocomoke and we hope to see you again. Take care!Kay G
CHINCOTEAGUE, VA | 2012 Chevrolet 1500 SilveradoApril 22, 2021Job completed per the time quoted.Response from Hertrich Chevrolet Buick of Pocomoke
April 23, 2021We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Hertrich Chevrolet Buick Of Pocomoke and we hope to see you again.Preston L
PRINCESS ANNE, MD | 2018 GMC AcadiaApril 21, 2021Called the service department and was able to go right in. I had a nail in my new tire.Response from Hertrich Chevrolet Buick of Pocomoke
April 21, 2021Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!