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Howard D
POCOMOKE CITY, MD | 2018 Chevrolet ColoradoMay 10, 2022Prompt professional service I was very appreciative of the use of a rental car at no expense to me while my truck was in for repairs thank youResponse from Hertrich Chevrolet Buick of Pocomoke
May 11, 2022Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.Rebecca L
WITHAMS, VA | 2019 Chevrolet TahoeMay 4, 2022The staff was courteous and detailed oriented. Service took a little longer then expected but did not take as long as some dealerships.Response from Hertrich Chevrolet Buick of Pocomoke
May 5, 2022Hello, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!Ronald G
GREENBACKVILLE, VA | 2012 GMC 1500 SierraApril 18, 2022They took my appointment even though I was a little late and it took almost the time they said it would take.Response from Hertrich Chevrolet Buick of Pocomoke
April 20, 2022Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!David B
POCOMOKE CITY, MD | 2018 Chevrolet 3500HD SilveradoApril 15, 2022They performed a diesel service on my duramax which took 24 hours to get truck back. Also, once getting truck home I discovered that the oil fill cap was missing and front end had not been greased. I called dealer and they told me to put a rag in oil fill and bring back to have them clean all oil from engine compartment... Not impressed with handling of situation and doubt we will take our vehicles back for service.Response from Hertrich Chevrolet Buick of Pocomoke
April 17, 2022Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 957-2222 to discuss your concerns, as your satisfaction is of utmost importance to us.Mickey H
BELLE HAVEN, VA | 2008 Chevrolet 2500HD SilveradoApril 1, 2022Kevin is a very knowledgeable service technician. He was very helpful and he was a pleasure to work with! The work was done professionally and I plan to keep going back for all of my maintenance needs on my Silverado Pickup!Response from Hertrich Chevrolet Buick of Pocomoke
April 4, 2022Hi, we're happy you found our staff to be so supportive during your experience here at Hertrich Chevrolet Buick of Pocomoke. We are always more than happy to assist you if anything else comes up. Take care!Anthony B
MELFA, VA | 2021 Chevrolet TraverseMarch 29, 2022Great timely service.Response from Hertrich Chevrolet Buick of Pocomoke
March 31, 2022Hi. Your satisfaction is important to us, so we want to sincerely thank you for choosing Hertrich Chevrolet Buick of Pocomoke and we hope to see you again soon!Leslie C
MELFA, VA | 2019 GMC 1500 SierraMarch 13, 2022very good as alwaysResponse from Hertrich Chevrolet Buick of Pocomoke
March 13, 2022Hi there, thank you; we appreciate your feedback! We look forward to your next visit! Take care!Joseph D
GREENBACKVILLE, VA | 2018 Chevrolet EquinoxMarch 8, 2022kevin and young lady was very helpful and coffee was great. very nice people.Response from Hertrich Chevrolet Buick of Pocomoke
March 9, 2022Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!Frederick A
BERLIN, MD | 2012 GMC 1500 SierraFebruary 16, 2022They made an appointment for within two days, not two weeks! The work was quickly completed and recommendations made for other service needed. The truck was clean when I got it back, no greasy hand prints. Everyone I spoke with was happy and polite. Great experience!Response from Hertrich Chevrolet Buick of Pocomoke
February 17, 2022Hi. We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!Betty N
CHINCOTEAGUE, VA | 2014 Buick LaCrosseFebruary 8, 2022On time appointment and excellent care for my car, very reliable and honest, thank youResponse from Hertrich Chevrolet Buick of Pocomoke
February 10, 2022Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!