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Bryan S
AUSTIN, TX | 2010 Chevrolet CamaroAugust 27, 2022Very bad communication on Wednesday but on Friday everything is goodResponse from Hertrich Chevrolet Buick of Pocomoke
August 29, 2022Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.Eric S
GREENBACKVILLE, VA | 2017 Cadillac XT5August 16, 2022Thanks for keeping us on the road.Response from Hertrich Chevrolet Buick of Pocomoke
August 18, 2022Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Michael R
FRANKTOWN, VA | 2013 Cadillac ATSJuly 27, 2022well done!Response from Hertrich Chevrolet Buick of Pocomoke
July 28, 2022Hello there! We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Kimberley S
PARKSLEY, VA | 2019 Buick EncoreJuly 19, 2022Friendly staffResponse from Hertrich Chevrolet Buick of Pocomoke
July 21, 2022Hi, we're happy you found our staff to be so supportive during your experience here at Hertrich Chevrolet Buick of Pocomoke. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!John K
WESTOVER, MD | 2020 Chevrolet 3500HD SilveradoJuly 16, 2022With a small inventory of new vehicles , the wait for the oil change seems longer than it is . Love checking out new trucks and cars while waiting.Response from Hertrich Chevrolet Buick of Pocomoke
July 18, 2022Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Jeffrey B
POCOMOKE CITY, MD | 2020 Chevrolet 1500 SilveradoJuly 15, 2022Quick and easy. Professional service.Response from Hertrich Chevrolet Buick of Pocomoke
July 17, 2022Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!Howard D
POCOMOKE CITY, MD | 2018 Chevrolet ColoradoMay 10, 2022Prompt professional service I was very appreciative of the use of a rental car at no expense to me while my truck was in for repairs thank youResponse from Hertrich Chevrolet Buick of Pocomoke
May 11, 2022Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.Rebecca L
WITHAMS, VA | 2019 Chevrolet TahoeMay 4, 2022The staff was courteous and detailed oriented. Service took a little longer then expected but did not take as long as some dealerships.Response from Hertrich Chevrolet Buick of Pocomoke
May 5, 2022Hello, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!David B
POCOMOKE CITY, MD | 2018 Chevrolet 3500HD SilveradoApril 15, 2022They performed a diesel service on my duramax which took 24 hours to get truck back. Also, once getting truck home I discovered that the oil fill cap was missing and front end had not been greased. I called dealer and they told me to put a rag in oil fill and bring back to have them clean all oil from engine compartment... Not impressed with handling of situation and doubt we will take our vehicles back for service.Response from Hertrich Chevrolet Buick of Pocomoke
April 17, 2022Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 957-2222 to discuss your concerns, as your satisfaction is of utmost importance to us.Mickey H
BELLE HAVEN, VA | 2008 Chevrolet 2500HD SilveradoApril 1, 2022Kevin is a very knowledgeable service technician. He was very helpful and he was a pleasure to work with! The work was done professionally and I plan to keep going back for all of my maintenance needs on my Silverado Pickup!Response from Hertrich Chevrolet Buick of Pocomoke
April 4, 2022Hi, we're happy you found our staff to be so supportive during your experience here at Hertrich Chevrolet Buick of Pocomoke. We are always more than happy to assist you if anything else comes up. Take care!